Shipping policy
Thank you for shopping with us! Below is everything you need to know about how we handle shipping.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Delivery delays can occasionally occur due to carrier issues or high demand.
3. Shipping Locations
We currently ship to:
- United States
- [Add other countries/regions if applicable]
If you are outside our shipping zones, please contact us before placing an order.
4. Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
5. Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. However, if this happens:
- Contact the shipping carrier directly to file a claim
- Reach out to us at [your email] and we’ll do our best to assist
6. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
7. Delays
We are not responsible for shipping delays caused by:
- Weather conditions
- Carrier issues
- Customs processing (for international orders)
8. Contact Us
If you have any questions about your order or shipping, please contact us at:
- Email: ahollenbach221@gmail.com
- Phone: 1(253)750-1779